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Sonictoothbrush: Products & Services

Sonictoothbrush is a company that sells a variety of Cybersonic Toothbrushes and accessories. The Cybersonic Toothbrush offers the following features:

  • Free Replacement Brushes & Lifetime Warranty
  • World's Fastest Toothbrush @ 45,000 strokes/min.
  • U.S. Patented (4 patents) & FDA registered (510K)
  • Designed and developed by a dentist for his family
  • Sonic powered brush, flosser, tongue cleaner and bleaching system for brighter and healthier smiles

They offer a variety of heads, flossing attachments, tongue cleaner attachments, and one step bleaching gels.

Sonictoothbrush: Company Background

Sonictoothbrush is owned by Amden Corporation. Their headquarters is located in Mission Viejo, CA. They were founded in 1992 by Dr. Ron Murayama. Dr Murayama is a world renowned dentist with over 20 years experience. They offer customer service through telephone, regular mail and email. Customer service representatives are available Monday through Saturday from 6am to 5pm PST. Customer service tries to respond to emails within 24 hours.

Sonictoothbrush: Customer Feedback & Reviews

There are mixed customer reviews for Sonictoothbrush (aka Amden Corporation). Some customers are unhappy with the quality of the products, and the warranty. One customer states, "The so called "free" Replacement Brush Heads that Amden Corporation wants to send you every 3 months shattered in my mouth cutting me to ribbons. Amden Corporation (maker of Cybersonic) claims they'll be happy to replace them but they never come.".

Other customers are happy with the quality of the toothbrush, and the delivery. One customer said, "This has got to be the best tooth brush. Years ago i bought one when they first came out. My dentist could not believe how better my gums looked. So then for some years used a different one. Now i went back to Cybersonic and after my last dental cleaning they asked me what i was doing different. Cause i had less plaque buildup. That has to tell you this thing works.".

Sonictoothbrush: Business Credibility & Trustworthiness

Sonictoothbrush (aka Amden Corporation) has been a Better Business Bureau accredited company since May 1, 2000. On the BBB rating scale of A+ to F, the BBB has given Sonictoothbrush (aka Amden Corporation) a rating of A+. They have had 3 complaints in the past 3 years and zero complaints in the past 12 months. All of the complaints are closed. Most of the complaints are regarding problems with guarantee or warranty issues.

Sonictoothbrush: Website Popularity & Google Ranking

Alexa traffic ranker shows Sonictoothbrush ranks 787,746 globally and 86,426 in the United States. They have a reputation of 60 sites linking in. About 55% of the sites views are one page views, or bounces. The most frequent users of this site are college educated females between the ages of 45-54 who have children. They tend to browse this site from home.

Google PageRank has given Sonictoothbrush a rating of 3 out of a possible 10 points.

Sonictoothbrush: Social Media Presence

Sonictoothbrush has a Facebook page with 33 likes. They showcase their merchandise on this page, communicate with customers and offer occasional discounts on this page. They do not offer any other social media pages at this time. They do not offer a blog, nor do they offer an email sign up or a newsletter at this time.

Sonictoothbrush: Website Security & Safety

Sonictoothbrush collects and uses personal information for business purposes. Personal information is only shared to process orders. Please see the privacy policy for more information.

Sonictoothbrush states, "All information is stored using state of the art database technology with integrated security systems to protect your personal information. We restrict access to all personal information to the personnel who need access to this information in order to operate, develop or improve our services.".

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Sonictoothbrush: Pricing & Packages

Sonictoothbrush has competitive pricing. When comparing Sonictoothbrush to other companies that sell the same types of products, I found that Sonictoothbrush was less expensive than some companies, they are more expensive than some other companies, and priced about the same as some companies that sell the same kinds of merchandise.

Sonictoothbrush: Shipping Rates & Policies

Sonictoothbrush offers Standard Shipping which takes about 1-2 weeks for delivery. They also offer FedEx Home Delivery which takes about 5-7 business days for delivery. All shipping costs are dependant upon items purchased, shipping address and shipping method chosen. Shipping costs are calculated at the time of check out.

Sonictoothbrush: Payment Methods Accepted

Sonictoothbrush accepts payments via credit card (Visa, MasterCard, American Express and Discover). They do not accept cash, checks or money orders. They do not offer any other payment methods at this time.

The following websites offer coupon codes for Sonictoothbrush:

Sonictoothbrush: Returns, Refunds & Exchange Policy

Sonictoothbrush offers One Year Warranties, and Lifetime Warranties. Restrictions may apply.

Sonictoothbrush states, "The Cybersonic system Limited Warranty covers mechanical and/or electrical failures of the power system. Under warranty terms and conditions, the Cybersonic system shall be repaired or replaced at the manufacturer's discretion. Defective system and proof of purchase must be submitted along with warranty claims.".

Sonictoohbrush states, "The Lifetime Warranty remains in effect only while the customer maintains an active brush replenishment plan that routinely ships replacement brush heads. All replenishment plans require a valid credit card number on file and regular, automatic shipments.".

They do not list a return policy on the website, but the customer can contact customer service for more information.

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